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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Owen King

April 16, 2025

5  out of  5
rating by Owen King
"I'm very satisfied with the service I received Vivian was courteous and informative ."
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Beatriz Cajade

April 11, 2025

5  out of  5
rating by Beatriz Cajade
"Great service , super fast response, very knowledgeable about the insurance needs Thanks. Vivian and Kevin"
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Josh B

April 2, 2025

5  out of  5
rating by Josh B
"Olivia helped me get renters insurance quickly and answered all my questions. Great experience. Highly recommend contacting her for insurance needs."
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Ram Siva Reddy Bayyapureddy

March 29, 2025

5  out of  5
rating by Ram Siva Reddy Bayyapureddy
"It is a pleasure to receive assistance from Vivian Cobos. She possesses exceptional intelligence and quickly comprehends customer requirements. Happy to be her customer"
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James Sanchez

March 24, 2025

5  out of  5
rating by James Sanchez
"I had a fantastic experience working with Kevin from State Farm for my new car insurance policy. He was incredibly knowledgeable, took the time to answer all my questions, and made the process smooth and stress-free. On top of that, he was very friendly and offered me a great rate! I highly recommend Kevin to anyone looking for excellent service and competitive pricing."
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Mariana Escartin

March 17, 2025

5  out of  5
rating by Mariana Escartin
"De los mejores servicios que he recibido. La Sra Vivian Cobos la mejor, muy amable, servicial y muy explícita . Su servicio fue exquisito, preocupada por aclarar todas mis dudas, especial su trato. Más que agradecida!"
We responded:
"¡Gracias por tu reseña tan generosa! Nos llena de alegría saber que quedaste satisfecho. ¡Nos vemos pronto!"
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Maria Gonzalez Torres

March 14, 2025

5  out of  5
rating by Maria Gonzalez Torres
"Great service and prices! I've been with Manny Morin - State Farm for a little over two years now and they've been consistent with their rates and everyone in their office is a pleasure to deal with, especially Olivia! They had the best rates when I got my car and while I compare whenever I'm up for renewal, I stay with them. Olivia got my policy going super fast on a Saturday when all other companies and agencies were closed and because of her, I was able to pick up my car at the dealer that day. They handled an accident promptly and without any hassles, my car was repaired, claim processed quickly and it all went smooth. Everyone I've spoken to is super nice and beyond helpful - Olivia will go above and beyond to assist you no matter how many times you bug her, she is the nicest ever. I never have to call or email twice, she responds immediately and if not available at the exact time I reach out, I know I'll still hear back that same day. Overall, really great agency and team!"
We responded:
"We're thrilled to have met your expectations, Maria. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
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Alexander Garcia

March 7, 2025

5  out of  5
rating by Alexander Garcia
"Vivian is not only responsive and attentive, but very professional. We've been customers of Manny Morin for what it seems a lifetime! However, we had been using a different carrier to provide us with our General Liability policy for our business. After 8 long years with that carrier and a recent significant increase with no justification, I decided to reach out to Vivian who provided me with a quote that was 60% less in cost savings. I have double the coverage and paying 60% less. Thank you Vivian for the savings and for the speedy responses every time I had any questions. Without a doubt, Vivian surprised me with the cost savings considering State Farm is a large house carrier. Thank you Vivian for everything!"
We responded:
"Alexander, thank you so much for your fantastic review! I’m thrilled to hear that Vivian was able to provide you with such significant savings and excellent service. It’s wonderful to know that after so many years, you found a better solution for your General Liability policy. We truly appreciate your loyalty and are glad to have you as part of the Manny Morin State Farm family. If you need anything else, don’t hesitate to reach out. Thanks again!"
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Miriam Blanco

March 5, 2025

5  out of  5
rating by Miriam Blanco
"La mejor aseguradora de Miami, buen servicio, buena atención al cliente, siempre están dispuestos a ayudar, la mejor aseguradora para una cotización, Gracias State Farm Reconocimiento especial a Juan, Irene, Olivia, en fin ..a todos!!!"
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Big Wrm

March 1, 2025

5  out of  5
rating by Big Wrm
"They answered my call on a Saturday which was great. Vivian completed my request for insurance with kindness and compassion to my needs! I am very pleased with the experience I had with State Farm, would recommend them to anyone!"
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Ricardo Gonzalez

February 22, 2025

5  out of  5
rating by Ricardo Gonzalez
"La mejor atención la calidad de explicación sobre las pólizas que me harían falta sin duda la agente Olivia tremenda atención y paciencia"
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Jenny Ruiz

February 22, 2025

5  out of  5
rating by Jenny Ruiz
"Le agradesco a Olivia Crespo mi nueva agente de statefarm por su amabilidad, paciencia y pude entender toda mi poliza correctamente. Pero sobretodo el ahorro que me dio en mi seguro de casa y carro"
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Harold Riley

February 17, 2025

5  out of  5
rating by Harold Riley
"MUY AMABLE Y PACIENTE , MUY PROFESIONAL. GRACIAS !!"
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Lauren Sanford

January 29, 2025

5  out of  5
rating by Lauren Sanford
"Vivian is the best!!!"
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Tania Tejada

January 24, 2025

5  out of  5
rating by Tania Tejada
"Excellent service, they helped me with all my requirements and the best prices!"
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Luna Llena

January 21, 2025

2  out of  5
rating by Luna Llena
"The reason why I am giving 2 is because since I started working with them 4 years ago is always hard to reach my agent over the phone, they always answer calls and take messages however rarely you receive that call back unless you complain really bad. I am a working mom and I don’t have time, so when I really have the chance to call I am either at lunch, on my day off or sleeping a baby so it Would be great if I can finish my transaction right there aT the 1st attempt, maybe when they called Back I am not available and I miss my chance, next day is the same thing , I am actively looking ti move my business somewhere else"
We responded:
"I’m truly sorry to hear about your experience and want to personally apologize for the frustration we’ve caused. It’s unacceptable that you’ve had difficulty reaching your agent and haven’t received timely follow-ups, especially when your time is so valuable as a busy working mom. We take full responsibility for this and understand how important it is for you to have your concerns addressed efficiently during your first attempt. Moving forward, we have implemented changes to ensure that our clients receive quicker responses and better accessibility to their agents. I have reviewed our callback process, and we are looking to improve our systems daily to accommodate clients’ needs more effectively. We have been in business for over 25 years, so we are always looking to improve our processes. To address your concerns directly, I’d like to provide you with my personal email and cell phone number so you can reach me anytime: manny@mannymorin.com Cell: 305-491-5871 Please don’t hesitate to contact me directly, and I’ll do everything I can to resolve any issues you’re experiencing. I value your business and hope to restore your trust in us. Thank you for bringing this to my attention—it’s feedback like yours that helps us improve."
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Luis Miranda

January 4, 2025

5  out of  5
rating by Luis Miranda
"No sales pitch, just the facts. Vivian even pointed out some things I needed to know even though she may have lost my business."
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Roberto Marquez

December 30, 2024

5  out of  5
rating by Roberto Marquez
"I want to thanks Olivia for the excellent service thank you for the help me and my family to fix our family car insurance Excellent service thank you"
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Dairon Cabrera

December 23, 2024

5  out of  5
rating by Dairon Cabrera
"Gracias a daniel y a vivian por la atencion brindada hoy me ayudar a cotizar por un exelente precio los recomiendo cien por cien"
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Silvio Abreu

December 21, 2024

5  out of  5
rating by Silvio Abreu
"Vivian was very professional, very patient and very helpful. I truly recommend her."
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Mary Correa

December 13, 2024

5  out of  5
rating by Mary Correa
"I have been with Manny Morin’s office for several years and wanted to take the time to express my gratitude because of the number of times I’ve put Olivia to work with quoting, requiring, re-re-reviewing coverage my my vehicle and home over the last few years and lately endless number of vehicles that I’ve been shopping around! She has been so patient, attentive, responsive and helpful that I couldn’t let another day pass without reducing it to writing. I’ve dealt with several others in the office over the years and I believe I would have to deal with different reps who were all polite and helpful, but Olivia has been my go to girl for all in the last few years and I am so grateful. It must come from the top as their treatment has been consistently exceptional. Thank you Manny Morin, thank you Olivia and thanks to the rest of the team!"
We responded:
"Thank you so much for your five star review and your kind words. I’m so glad my office was able to help you quickly and efficiently. Thank you!"
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Myriam Interiors

November 22, 2024

5  out of  5
rating by Myriam Interiors
"We have been using this agency for many years, always great service! Leslie Rodriguez along with the rest of the staff there have been very helpful and efficient in sending any forms needed in a timely manner. Highly recommend them!"
We responded:
"Thank you for your continued trust in our agency over the years! We're thrilled to hear that you've had great experiences with Leslie and the team. Providing efficient and timely service is important to us, and we're so happy to know that we've been able to meet your needs. We truly appreciate your recommendation and look forward to serving you for many more years to come!"
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Ghislane Philippe

October 15, 2024

5  out of  5
rating by Ghislane Philippe
"Spoke to Jennifer Beltre today. She is very competent."
We responded:
"Thank you for the positive comments and great rating, Ghislane! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Kenny Rabouin

October 11, 2024

5  out of  5
rating by Kenny Rabouin
"What a great experience I had dealing with the customer service team. Daniel and Vivian were great at handling everything. 5 star service for sure!"
We responded:
"We're thrilled to have met your expectations, Kenny. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve. Thank you so much for the five-stars, and please don't hesitate to reach out to our team with any insurance needs!"
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Elizabeth Hernandez

October 11, 2024

5  out of  5
rating by Elizabeth Hernandez
"Great customer service, Daniel was very attentive and followed up with me as agreed."
We responded:
" Thank you, Elizabeth! We appreciate your positive feedback. We're glad to hear that you found our service timely, professional, and courteous. If you need anything else, feel free to reach out!"